Today’s Marketing Objective: When All Good News Is Not Good News
News
April 8, 2019

Today’s Marketing Objective: When All Good News Is Not Good News

When All Good News Is Not Good News The clerk handed me the receipt and pointed to instructions at the bottom. “Please fill out our customer survey,” she said, “but only if you have good things to say about our store. We don’t want to hear any negative comments,”

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